Ovon
OvonOne CRM

The CRM built forautomotive aftersales

Connected lead management, quoting, renewals and customer communication in one intelligent workspace, so your team responds faster and converts more.

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SOC 2 ready UK hosted GDPR compliant
3.2×
Faster response time
47%
More renewals closed
128k+
Enquiries handled
£12M
Aftersales revenue
Lead Management

Every lead. One connected workspace.

All enquiries flow into Ovon from your sources of truth, automatically assigned, prioritised and tracked from first touch to sale.

Capture

Every lead in one live pipeline

Enquiries from every source, auto-assigned, prioritised and filtered by status on one board the whole team works from.

Leads · Pipeline
Assigned to ▾
Status ▾
Next action ▾
Urgency
Intent ▾
Customer
Vehicle
Ryan Cole ▾
New
N/A
No next action
Hot
James Harding
j.harding@example.com
+447700900142
AB68 OVN
2018 VAUXHALL
Crossland X
1.5 (102PS) Turbo D S/S ecoTEC BlueIn SI
V
Amelia Frost ▾
New
N/A
No next action
Warm
Priya Sharma
priya.sharma@example.com
+447700900318
CD23 DMO
2023 AUDI
A3 Sportback
S line 35 TFSI 150PS S tronic
A
Ryan Cole ▾
Quoted
N/A
No next action
Daniel Okoro
d.okoro@example.com
+447700900577
EF17 OVN
2017 VAUXHALL
Corsa
ENERGY 1.4i (75PS) ecoFLEX
V
Unassigned ▾
Contacted
Send quote
Overdue
Sophie Bennett
sophie.b@example.com
+447700900264
GH12 DMO
2012 AUDI
A1 Hatchback
1.4 TFSI Sport 3dr
A

Activity

Effortless call logging

Outcome, notes and next follow-up captured in seconds, without ever leaving the lead.

Log Call
Activity Type*
Log CallSend EmailSend SMSAdd Note
Outcome*
AnsweredNo answerVoicemail leftBusyWrong numberCallback requested
Notes
Add notes about this activity…
Schedule follow-up task

Actions

Act on a lead in one click

Quote, assign, update status or book the next step straight from the lead, with customer and vehicle details already populated.

Quick actions

Jordan Blake · AB68 OVN · customer & vehicle details pre-filled

Create quote

Finance + products

Assign lead

To rep or team

Update status

New → Quoted

Book follow-up

Tomorrow, 10:00

Log a call

Outcome + notes

History

One complete timeline

Calls, campaigns, quotes and status changes in a single history any rep can pick up mid-conversation.

Activity Timeline
Call Logged | Answered
2 weeks agoJC
Sent further docs on warranty cover levels
Callback Scheduled
2 weeks agoLD
Callback scheduled for 8 Jul 2026 09:00
Call Logged | Answered
2 weeks agoLD
looking at 3 year plan
Lead Status Changed
3 weeks agoCR
Status changed to quoted
Campaign Sent
3 weeks agoCR
QuoteSent
3 weeks ago
Quote sent: Q-6840153415
Recipient: sophie.b@example.com
ItemPrice
EV Platinum 12m£499.00
Total£499.00
Lead Created
3 weeks agoCR
Avg. 4 min first response100% of calls loggedZero manual data entry

Explore the CRM

Discover the tools your aftersales team uses every day. From managing customers and automating workflows to tracking performance and following up every opportunity, everything works together inside one connected platform.

See the full customer picture before every conversation.

Every customer interaction is stored in one place. View customer details, vehicle information, communication history, products, engagement and activity before making contact.

Customer ProfileVehicle DetailsCommunication HistoryDocumentsProducts
Learn More
SalesPhone CallsDetail ChangesAudits
Sales
Date entered
Sales person
Policy start
Vehicle
Finance
Warranty
Breakdown plan
Service plan
25/07/2026 15:35
Ref BVKNUVUE
Mia Delaney
25/07/2026
JK23 OVN
2023 Porsche
Taycan
Payment Assist 24m
EV Platinum 36m
£999pending
Protego Rescue 36m
£199live
EV Membership 24m
£599live
02/04/2026 09:12
Ref QRTPLM21
Ryan Cole
05/04/2026
GH12 DMO
2019 Audi
A1 Hatchback
N/A
Gold Plus 24m
£749live
Roadside 24m
£149live
Service Plan 3yr
£429expired
Customer Information
Verified
Customer
Sophie Bennett
Mobile phone
+44 7700 900264
Email
sophie.b@example.com
PayLater Preapproval
Approved
AI Renewal Campaigns

Turn expiring warranties into new revenue.

Launch personalised renewal campaigns automatically before cover expires. Track customer engagement in real time, prioritise the hottest opportunities with AI lead scoring and help your team convert more renewals.

  1. Warranty expiry detected
    Policies flagged ahead of renewal, automatically.
  2. Personalised AI campaigns sent
    Vehicle, cover level and price built into the message.
  3. Engagement tracked
    Opens, watch time and quote views captured live.
  4. Lead score applied
    Hot, Warm or Cold based on real behaviour.
  5. Routed to a salesperson
    Hot leads land in the right pipeline instantly.
  6. Renewal closed
    Quote, payment plan and policy issued in one flow.
Renewal campaign
Live
Personalised for J. Whitfield · 01:12
Watch progress72%
Campaign opened2h ago
Video watched to 72%2h ago
Renewal quote viewed1h ago
Call back requested45m ago
Scored Hot · 92
Assigned to Ellie Marsh
Integrations

Plugs into the tools you already run on.

Native integrations mean data flows in and out of Ovon without a patchwork of exports.

AutoConvert logoAutoConvert
Enquiry Labs logoEnquiry Labs
Nexus Point logoNexus Point
MotorCheck logoMotorCheck
Payment Assist logoPayment Assist
Bumper logoBumper
Stripe logoStripe
Xero logoXero
One platform. Every journey.

Run your entire aftersales operation from one platform.

Manage every enquiry, every quote, every renewal and every customer conversation from a single intelligent CRM.

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Real-time reporting Enterprise-ready AI-powered