Not just warranty software.The team behind it.
Our claim handlers run the whole claim on your behalf, from the first customer call to the final invoice. You keep live visibility of every decision inside the Ovon platform you already use.
The platform you watch it on. The people who run it.
Most providers give you one or the other. Ovon is both: a claims platform your business logs into, and a claims department that works behind it every day.
You keep complete visibility
Every claim, approval, rejection, invoice and payment is visible in real time inside the platform your team already uses. Nothing sits in an inbox you cannot see.
- Live claim, approval and rejection tracking
- Payment and invoice visibility on every claim
- Reporting on volumes, costs and loss ratio
- Same platform and login your team already uses
We run the day to day
Our claim handlers act as your warranty department. They speak to your customers, manage the repairer and keep every claim moving to settlement, under your brand.
- Named claim handlers acting for your business
- Customer enquiries answered on your behalf
- Garage liaison, bookings and authorisations
- Invoice checking and payment processing
We become your warranty department.
You do not need a claims administration team. Ovon runs the operation on your behalf, with your brand in front of the customer and your people free to sell.
Customer enquiries answered
Our claim handlers take the first call, capture the fault and keep the customer updated through to settlement.
Claims validated
Every claim is checked against the cover in place, with clear reasoning recorded on each approval or rejection.
Garages & repairers liaised with
We deal with the garage directly, agree labour rates and parts pricing and keep the repair moving.
Customers booked in for repair
We arrange the appointment with the repairer and confirm it with the customer, so nothing sits waiting.
Repairs authorised
Authorisation decisions are made quickly against cover and limits, so work starts without delay.
Invoices processed
Repair invoices are checked, matched to the authorisation and processed for payment without your team touching them.
Every claim. Every update. One place.
A single operational view of the whole claims pipeline, from first notification through authorisation and repair to final payment.
Pipeline
Every claim in one live queue
Filter by status, see what is waiting on an estimate and what is already authorised, on the board we work from.
Warranty Claims
30/07/2026
13:05
2016 Jeep Cherokee
Limited 2.2 200 Automatic 4X4
30/07/2026
11:30
2015 Land Rover Discovery Sport
SE Tech TD4 180PS Auto 4WD
29/07/2026
16:58
2017 Nissan Juke
Tekna 1.5 dCi
29/07/2026
12:26
2017 Land Rover Discovery
2.0 SD4 240HP SE
29/07/2026
11:34
2015 Audi A1
1.4 TFSI Sport 122PS S tronic
Dashboard
Know where everything stands
Approvals, rejections and overdue estimates counted in real time, so nothing quietly stalls.
Claims Dashboard
Time Period
From Date
To Date
Simplify your warranty administration.
Let Ovon manage the operational side of your warranty programme while your team focuses on selling vehicles and growing the business.